Shipping and Payments
Your package delivered quickly... We take care of that!
Ordered before 12pm, shipped the same day. (Usually) If you live in a city that has a bicycle courier service, your package will probably be delivered the next evening with the bicycle courier. If there is no cycle courier at your address, then in most cases DHL (and sometimes PostNL) will deliver your package.
You can indicate that the package should not be delivered to the neighbors, if you prefer not to have that. You can do this on the page where you place your order, then choose "Only Home Address".
If there is a delivery time reported in the shipment is an expected delivery time based on predictions of the carrier, it may happen that the driver comes earlier or later than planned. Therefore, always keep an eye on the Track & Trace.
Some people prefer not to let everyone (read: neighbours) know that they are losing weight. To avoid having to explain anything to the neighbours, we send our packages in plain white or brown boxes. As sender you see that it comes from "Bregje", nothing else.
The shipping costs in the Netherlands are € 4,95. From € 40,- shipping costs are for our account. Of course the packages are sent with Track & Trace so you can follow your package. After the package has been scanned by the carrier, you will receive the Track & Trace link by e-mail.
Pick up at a parcel point
You can choose not to have the parcel delivered to your home, but to a Parcel Point in your area. This is of course very convenient if you always work during the day.
During the checkout you can, based on your delivery address, select a Parcel Point. The parcel will then be ready for you the next working day, after 16h in principle. Make sure you pick up the package within one week, otherwise it will be sent back to us. In that case we will refund the amount of your order to your account minus the shipping costs.
Of course we can also ship your order internationally. For Belgium and Germany, we also offer free shipping from € 40,-! Below that amount, we charge € 5,95 for shipping to Belgium and € 6,50 for shipping to Germany. It also applies that if you order before 12 noon, you will generally receive it the next working day.
For other countries the following rates apply:
Luxemburg: Up to € 85,- shipping costs are € 8,75, above that we send it for free.
Denmark, Austria: Up to € 100,- shipping costs are € 11,50, above that we ship for free.
France: Shipping costs up to 100,- € 9,90. Above that amount we ship free.
Portugal, Spain, Italy and Estonia: Up to 100,- shipping costs are € 15,-, between 100,- and 150,- shipping costs are € 10,-, between 150,- and 200,- shipping costs are € 5,- and above that amount we deliver for free.
Hungary: Up to € 100 the shipping costs are € 9,90, above that we send it for free.
Sweden: Up to € 100,- shipping costs are € 12,50, above € 100 shipping costs are € 7,50 and above that we send it for free.
Croatia: Shipping costs up to 100,- € are 25,00. Above that amount, shipping costs are 15,00 €.
Please note: We only ship parcels within the European Union. We also do not ship to exceptional locations such as the Canary Islands and other overseas islands.
We have also stopped shipping to the UK due to the Brexit.
If you want your order to be sent to another country (within the European Union), then that is no problem at all. As
you can see, there are more people who like to have their orders delivered to their holiday address or new home.
With us you can pay with iDeal, bank transfers, Paypal, BanContact / MisterCash, CreditCard, Afterpay and Billink.
With iDeal you can pay trusted, safe and easy online. You pay via the mobile banking app or the online banking environment of your own bank.
If you choose the payment option 'post-payment', Billink will check your data real time on creditworthiness. If you are not eligible for post-payment, you will be given the option to pay using another payment method. If you are eligible, your order will be accepted and delivered. You will receive the products on behalf of Afvallen met Bregje and on behalf of Billink an invoice by e-mail. You must pay this invoice within 14 days.
It is possible to pay with PayPal.
BanContact / MisterCash
Do you live in Belgium and do you make an order with us? With us you can pay in the normal way via MisterCash.
If you want to pay with SOFORT Banking, you should take into account that the shipment of your order will be delayed by a few days. This has to do with how SOFORT Banking has been set up by various banks. Only when the amount is received by us, the payment is guaranteed to us.