Shipping and Payment

Shipping

Your package delivered quickly... We make sure of that!

Sent within 1 to 2 days. Often the same day.

If you live in a city that has a bicycle courier service, your package will probably be delivered the next evening by the bicycle courier. If there is no cycle courier at your address, then in most cases DHL (and sometimes PostNL) will deliver your package.
You can indicate that the package should not be delivered to the neighbors, if you prefer not to have that. You do this on the page where you place your order, then you choose "Home Address Only".
If there is a delivery time reported in the shipment is an expected delivery time based on predictions of the carrier, it may happen that the driver comes earlier or later than planned. Therefore, always keep an eye on the Track & Trace.

Inconspicuous box

Some people prefer not to let everyone (read: neighbors) know, that they are losing weight. To avoid having to explain anything to the neighbors, we send our packages in plain white or brown boxes. As sender you will see that it comes from "Bregje", nothing else.

Shipping costs

The shipping costs in the Netherlands are € 5,95. From € 49, - the shipping costs are for our account. Of course, the packages are sent with Track & Trace so you can follow your package. After the package is scanned by the carrier, you will receive the Track & Trace link via email.

Pick up at a parcel point

You can choose not to have the package delivered to your home, but to a Parcel Point in your area. This is of course very convenient if you always work during the day.
During the checkout you can, based on your delivery address, select a Parcel Point. The parcel will then be ready for you the next working day, after 4 pm in principle. Please note that you must pick up the package within one week, otherwise it will be returned to us. In that case we will refund the amount of your order to your account minus the shipping costs.

International shipping

Of course we can also ship your order internationally. For Belgium and Germany , we ship for free from € 59, -! Below that we charge € 6,95 for shipping to Belgium and € 7,50 for shipping to Germany.
For other countries the following rates apply:

Country Shipping costs for orders below € 75 Shipping costs for orders above € 75
Luxembourg € 10,50 € 7,50
France € 11,50 € 8,50
Denmark, Austria € 13,50 € 10,50
Spain, Portugal, Italy, Estonia, Hungary, Ireland, Sweden, Slovenia, Poland € 16 € 11
Bulgaria, Croatia € 26 € 20
Finland € 22 € 17

Please note: We only ship parcels within the European Union. We also do not ship packages to exceptional areas such as the Canary Islands and other overseas islands.
Also, we have stopped shipping to England due to the Brexit.

If you want your order to be sent to another country (within the European Union), then that is no problem at all.
As you can see, there are more people who like to have their orders delivered to their vacation address or new home.

 

Returns

Read all about returning your order here.

 

Payment

With us you can pay with iDeal, bank transfers, Paypal, BanContact / MisterCash, CreditCard, Afterpay and Billink.

iDeal

With iDeal you can pay trusted, safe and easy online. You pay via the mobile banking app or the online banking environment of your own bank.

 

AfterPay - Payments for consumers (NL/BE)

AfterPay performs for Afvallen met Bregje the entire payment process. When you complete your order via AfterPay you will receive a digital payment summary and pay the order amount to AfterPay. In order to approve your request to pay afterwards, AfterPay will perform a data check. AfterPay has a strict privacy policy as described in the privacy statement. In the unlikely event your request for payment with AfterPay is not authorized, then you can of course pay your order with a different payment method. Would you like more information about paying with AfterPay? Then go to thewebsite of AfterPay.
Postpayment is possible for orders up to € 100.

PayPal

It is possible to pay with PayPal.

BanContact / MisterCash

Do you live in Belgium and do you place an order with us? With us you can pay in the normal way via MisterCash.

SOFORT Banking

If you want to pay with SOFORT Banking, you should take into account that the shipment of your order will be delayed by a few days. This has to do with how SOFORT Banking has been set up by various banks. Only when the amount is received by us, the payment is guaranteed to us.

 

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